Getting Started With xSellco Feedback.

Tags: High5 High5 Configuration

How to get started using xSellco Feedback for Feedback Requests

Many thanks for registering for xSellco Feedback. xSellco Feedback is the feedback solicitation tool which helps you improve your seller rating through automated intelligent feedback requests on Amazon & eBay.

Step 1: Once signed up for xSellco Feedback, you will be brought to the onboarding wizard:

  1. Select the marketplace channel you wish to add.
  2. In this example, we’ll connect to an Amazon Channel.
  3. Click on the ‘Amazon’ icon and select a channel.

Adding an Amazon xSellco Feedback channel
4. To authorise xSellco Feedback to access your Amazon data, read the information and  click ‘Let’s Go’.

xSellco trust message
5. You will now be prompted to login to your Amazon account to confirm authorisation

Step 2:

Log in to Seller Central to authorize xSellco Feedback.

  • Read the terms & conditions and tick the boxes. Click ‘Next’ to continue.

Authorize step 1

4. Click ‘Continue’ to finish the authorization process.

Authorize step 2

Step 3: You will now be brought to the xSellco Feedback onboarding wizard. Simply follow the steps in the wizard to set up your first channel.

Add email to the ‘Approved Senders’ list on Amazon.

Add email to Amazon

Step 4 – Click ‘Finish’. Once finished, you will return to the xSellco Feedback onboarding wizard where you can add more channels or start using xSellco Feedback.

Great job, you’re all set to start using xSellco Feedback!

Visit our Help Centre to learn more about using xSellco Feedback.

Got some questions about marketplace setup? We’ll be happy to answer any questions you have. Get in touch with us at support@xsellco.com.